
|   | Others | |
|---|---|---|
| 100% Handcrafted | ||
| Crystal Clear Resin | ||
| Meticulously Painted | ||
| Intricate Carving | ||
| Dedicated Support |
Rescene Studio
Common questions
What is the estimated delivery time for my order?
What is the estimated delivery time for my order?
Processing / handcrafting time: Each resin lamp is individually handcrafted from scratch, going through careful steps such as casting, curing, sanding and finishing. Because we treat every piece like a small artwork and take extra time to refine the details and check the quality, we kindly ask for 7 to 14 business days (Monday to Friday) to complete your lamp before it is shipped.
Shipping: Once your order has been dispatched, delivery usually takes around 7 to 14 business days (Monday to Friday), depending on your location and local customs.
Because each lamp is carefully handcrafted with meticulous attention to detail, your order may take a bit longer to complete and deliver than standard, mass-produced items. We sincerely appreciate your patience, as this extra time allows us to refine every step and ensure your piece arrives with the best possible quality.
Are these handmade products?
Are these handmade products?
Yes! All Rescene Studio products are 100% handmade. Each piece is meticulously crafted detail by detail by our team of artisans with over 10 years of experience. That's why every product is unique and carries its own distinctive character.
Are the materials safe?
Are the materials safe?
Absolutely safe! We use:
- Natural wood that's carefully processed without harmful chemicals
- Premium epoxy resin
- Natural wood oil finishes that are eco-friendly
Can I place custom orders?
Can I place custom orders?
Of course! We welcome custom design and production requests. Just send us your ideas, desired dimensions, and we'll transform your vision into reality.
Will the actual product look like the photos?
Will the actual product look like the photos?
Since each product is handmade and natural wood has unique grain patterns, there will be slight variations in wood grain and color. However, we guarantee the quality and design will be 98% similar to the images shown.
What payment methods do you accept?
What payment methods do you accept?
We accept various payment methods through Shopify Payments for your convenience:
- Credit/Debit Cards (Visa, Mastercard, American Express, Discover, JCB, Diners Club)
- Apple Pay
- Google Pay
- Shop Pay
- Amazon Pay
- Buy now, pay later options (Klarna, Afterpay)
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